Personal Banking and Mortgage Questionnaire Savings Bank of Walpole Personal and Mortgage Customer Testimonial Questionnaire Step 1 of 3 33% Name(Required) First Last Address(Required) Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Email(Required) Phone(Required) Are you originally from the area? Yes No Where are you from?How long have you lived here?Is Savings Bank of Walpole your primary bank? Yes No How long have you been an SBW customer?What SBW banking products do you use? Select all that apply. Truly Free Checking Online and Mobile Banking Remote Deposit Personal Financial Management (PFM) eStatements Other What other SBW banking products do you use?Were you with a different bank previously and recently moved your money to SBW? If so, why?What specifically do you like most about banking with SBW?Does it matter to you that SBW sponsors and/or supports many events and nonprofits in the community? Yes No Have you recommended SBW to anyone? If so, why?How would you describe SBW in one sentence?Do you have a mortgage with SBW? Yes No SBW Mortgage CustomersHow long have you been an SBW mortgage customer?Why did you approach SBW for your mortgage?Who did you work with?Have you had a mortgage with SBW in the past? Yes No Did SBW make the mortgage process easy? Can you elaborate?SBW offers quick, local mortgage decisions—did that make a difference for you during the loan process? Yes No Have you ever gotten a mortgage with a different bank? How did that go?Do you have a HELOC or home equity loan with SBW? Yes No
