Fraud Warning

Fraud Protection & Prevention

When it comes to fraud, your financial safety is of utmost importance to us.

With fraudulent activity and scams on the rise, Savings Bank of Walpole wants you to know that we have enhanced security measures to protect and prevent fraud from happening to our customers. To that end, our staff may inquire about your account transactions by asking questions about

  • A recent deposit to your account and where it’s from
  • A check, based on who wrote it, amount, check number, date, memo line, or other check characteristic
  • A large cash transaction or wire transfer

Unfortunately, fraudsters are always coming up with new scams, but we’ve included a list and examples of common scams below so you’re aware of them.

IMPORTANT: Savings Bank of Walpole will NEVER text, email or call you asking for your bank account number, PIN, online banking credentials or money.

COMMON SCAMS

The most common types of scams will target you through fake emails, text messages, voice calls and letters and may include:

  • Imposter scams – where a fraudster pretends to be someone they are not
  • Online sales scams
  • Rental scams
  • Virus or Tech Support scams
  • Romance scams
  • Natural disaster scams
  • Pet Purchase Scams
  • Social Media Purchase Scams

EXAMPLES

  • You’re contacted unexpectedly by phone, email, text, direct message or pop-up with a request for your bank account number, PIN, online banking credentials or money.
  • You’re pressured to act immediately with an alarming phone call, email or text—scammers may pose as an employee from a familiar organization, such as Savings Bank of Walpole.
  • You’re asked to pay in an unusual way, like gift cards, bitcoin, prepaid debit cards or digital currency, to resolve fraud. SBW will never ask you to transfer money to anyone and will never ask you to transfer money because we detected fraud on your account.
  • You’re asked to download an app so the scammer can gain access to your computer.
  • You’re instructed to lie to your bank. This is a red flag—don’t respond.
  • You’re offered a free product or “get rich quick” opportunity that seems too good to be true.
  • You’re asked for your online banking information to support a mobile check deposit or Zelle® transfer.*

At SBW, your financial safety is of utmost importance to us—we’re on your side! If you have any questions or concerns, please give us a call at (603) 352-1822 or (877) WALPOLE.

* Zelle® and Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.