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Fraud is on the rise and our customers are experiencing higher volumes of fraud incidents – specifically where fraudsters are calling and posing as SBW employees. SBW will NEVER ask for personal information, such as: SSN, account information, card numbers, login credentials for online banking or passwords. We will also NEVER send you a case number or code for you to read back over the phone to us. We ask that you stop, think about the phone call, hang up and call the bank at one of the phone numbers listed on our website. Please be diligent in keeping your personal information safe.