Kathryn Settipane Promoted To AVP, Customer Resource Center Officer For New Hampshire Mutual Bancorp
Keene, NH – Kathryn Settipane has been promoted to AVP, Customer Resource Center Officer for New Hampshire Mutual Bancorp (NHMB) at its local Keene, Kit Street office.
Settipane joined Savings Bank of Walpole in 2000 as a teller, after leaving the bank for a period of time she returned in 2019 as Operations Officer. She was quickly promoted to Customer Resource Officer in 2020 when the Customer Resource Center (CRC) expanded to support customers of Savings Bank of Walpole’s sister banks, Meredith Village Savings Bank and Merrimack County Savings Bank.
In her new position as AVP, Settipane will oversee the CRC with a focus on ensuring all customers experience excellent service and support. This includes inquiries via telephone, email, online banking and bank websites.
“We were very excited when Kathy returned to SBW and she is the perfect person to lead the expanded department in providing high quality service to all of our banks’ customers” says Mark Bodin, President of Savings Bank of Walpole. “Kathy brings a great deal of experience and expertise to this new role including an exceptional understanding on bank operations and customer service.”
Settipane is involved in the local community, currently serving on the board of the Monadnock Humane Society and as an active member of the Monadnock United Way, having recently served as a Loaned Employee. She lives in Swanzey, NH.
With assets totaling $669 million, Savings Bank of Walpole offers a wide range of financial products, including services to individuals, businesses and organizations. The Bank is affiliated with NH Mutual Bancorp, further enhancing the quality products and services it provides to customers. The Bank is a partner of the NHTrust1 brand to better serve customers by providing localized trust and wealth management products and services. Savings Bank of Walpole is an equal housing lender, and member of the FDIC. For more information visit www.walpolebank.com or call (603) 352-1822.
1Products and services made available through NHTrust are not insured by the FDIC or any other agency of the United States and are not deposits or obligations or guaranteed by the Bank and may lose value.