Update on COVID-19
March 17, 2020 update for our valued customers:
As our community’s local bank, we are always happy to see you. However, out of a sense of responsibility to our employees, to the people we serve, and to our entire community, I need to let you know that all Savings Bank of Walpole lobbies will be temporarily closed beginning Wednesday, March 18. This decision was not made lightly. However, we feel strongly that we need to do our part for our community, especially in light of Governor Sununu’s declaration of a State of Emergency as we do everything possible to stem the spread of the COVID-19 virus. Rest assured that although our lobbies will be closed to the public until further notice, your bank is “open for business” – and you will still have access to banking services:
- via our Drive-up Windows (*with extended hours – see below)
- via our ATMs
- via our Night Depositories
- and, if necessary, in person by appointment only
If you feel an in-person appointment is necessary, I encourage you to allow us to “meet” via telephone, web conference or the use of other technology. Give us a call at 603-352-1822 and we’ll be happy to make those arrangements with you. I would also like to remind you of the many ways we can serve you 24/7 from the convenience of your own home.
- Using walpolebank.com or the Savings Bank of Walpole app (a free download from Google Play or the App Store), you can check balances, view transactions make payments, transfer money and pay bills.
- You can also deposit checks using our app on your mobile device or tablet.
- We offer banking by phone by calling 1-877-WALPOLE and choosing option 2.
- Online personal account opening and our online mortgage/consumer loan applications can also be found on our website.
All of these services are offered free of charge. If you need assistance signing up for or using any of these tools, just give us a call during normal business hours at 603-352-1822. We also realize that the evolving health care crisis may present new financial challenges for some of you. We are ready to work with you to find solutions to help get you through this stressful time. We invite our customers to contact us directly at 603-352-1822 or email us to discuss your specific needs. It’s unfortunate, but I have to remind you that criminals and fraudsters often take advantage of situations like this. We are carefully monitoring possible fraud trends related to the ongoing situation and will inform customers of any such incidents occurring in our market through our website and social media outlets. We encourage you to be diligent and monitor your accounts for any unusual activity. As always, please do not give out financial or personal information in response to phone calls, emails, texts or social media messages. We will continue to closely monitor the COVID-19 situation and will re-evaluate as necessary, so stay tuned — and stay healthy! For additional information about COVID-19, please visit www.cdc.gov. We are prepared to work together with you throughout these challenging times — with your safety and the safety of our employees at the forefront of all our decisions. I hope you will join us in practicing social distancing so that together, we can put this difficult situation behind us as quickly as possible. Until then, thank you for your understanding and for doing business with our community’s local bank.
Mark Bodin President Savings Bank of Walpole
All Drive-ups open and Telephone Support available 7:00 AM -7:00 PM
Keene – Court Street Drive-up open 8:00 AM -12:00 PM Keene – Marlboro Street Drive-up open 8:00 AM – 2:00 PM Keene – West Street Drive-up open 8:00 AM – 2:00 PM Walpole – North Meadow Plaza Drive-up open 8:00 AM – 2:00 PM